FAQ

Frequently Asked Questions

Where can I purchase tickets?

Tickets can be purchased on this website or through our See Tickets Page HERE!

Do I need a photo ID to get in?

xBk is an all ages venue, HOWEVER you will need to present an ID to the door person if you wish to purchase and consume any alcoholic beverages.

What is/isn’t allowed inside?

xBk is a safe place for people of all ages and backgrounds. 

  • No weapons of any kind.
  • No outside beverages.
  • No drugs or illicit substances.
  • No smoking inside the venue.
  • No unauthorized/unlicensed vending, soliciting, handbills, sampling, or giveaways.
  • All served beverages must remain inside the venue and side patio area.
  • No flash photography.
  • No moshing, crowd-surfing, or stage diving.
  • No pets allowed.
  • No backpacks or large bags. Small purses and fanny packs allowed but subject to search.
  • Security reserves the right to search bags, perform pat-down checks, and refuse/revoke entry at their discretion. These reasons include intoxication, disturbing hygiene, engaging in hate speech, belligerent or noncompliant behavior, acts or threats of violence, disturbing other guests, etc.

Any individuals communicating hate speech, inciting violence, or participating in any activities which do not conform to the inclusive, diverse, and tolerant mission of xBk will be removed from the premises.

Does xBk serve food and drinks?

xBk may kick up its grill on occasion but it does not generally serve food. However, we absolutely encourage you to visit our neighbors Dough Co Pizza, Mars Cafe, Gursha, Lucky Horse, Rico’s, Drake Diner and the other great businesses throughout the Drake Neighborhood. Our preference is for you to enjoy your meal at these fine location and not bring your food to the venue.

xBk offers a premium selection of liquors by the pour, wine and beer on tap, as well as domestic canned beers for those less adventurous palettes.

Are you handicap accessible?

Our General Admission section meets ADA requirements, and we have ADA accessible restrooms.  Our mezzanine, however, is only accessible by stairs.  If you require certain accommodations, please don’t hesitate to reach out to info@xbklive.com. We’re here to provide you with the best possible live entertainment experience.

Is there re-entry?

No re-entry for those patrons under 21. Those 21+ may re-enter with a handstamp/wristband.

Is there car or bike parking?

Both off-street and on-street parking are available as well as bike racks.  Space is limited, however, so please consider walking or carpooling.

Can I take photos and videos?

All photography must be approved by the performers prior to the show.  If a performer has requested a limitation on photography, the limitation will be addressed and posted in both the info for the show itself, as well as at the venue on the day of the event.  Absolutely no videotaping is allowed without the express written consent of both the performers and management at xBk.

In the event an individual chooses to ignore these rules, they will receive one and only one warning, after which they will be asked to leave without a refund.

Is there a lost and found?

Yes, please contact management if you’ve lost something at xBk.

Open tab policy

All open tabs left at the bar after closing will be charged to the credit/debit card on file along with an 20% gratuity.

Is xBk available for rentals?

Yes.  xBk is available for a variety of rental needs. As a 250 capacity room, we provide state of the art tech, kind and responsive staff, and flexibility to meet your needs. If you’re interested in renting xBk, please fill out and submit the rental inquiry form on our CONTACT US page.

Can my band play at xBk?

Absolutely!  Here at xBk we’re dedicated to bringing Des Moines the absolute highest quality of local, regional, national, and international acts.  You can bring a full bill to us for booking or we can assist you in building a bill.  Ticket prices and show times are determined by night of the week and expected draw, we prefer to keep all shows to three separate acts or fewer.  Our one request to our performers is to make this space your own, make your show unique so that it stands out from the crowd- xBk is no ordinary rock club, take advantage of it and get weird!

In order to be considered for a performance slot at xBk, please fill out and submit the booking inquiry form on our CONTACT US page no less than eight weeks prior to your anticipated show date. One of our talent bookers will reach out to confirm the show, if the date is available.  Please have the following ready to submit when contacted by our staff:

-EPK including contact information, social media links, website, bio, endorsements/sponsorships, statistical information of fans/followers;

-Artwork and promo images;

-A tour calendar or schedule;

-Previous regional show attendance and anticipated attendance;

-Unique live show concept (if applicable)

-Links to two recorded tracks; and

-A live performance sample or video

Please note that we are a small operation and we may not be able to respond to every inquiry, your best chance at hearing from us is to reach out early.